22 2d Casino & Sportsbook Data Care

This page describes what we collect when you use 22 2d and how we keep that data protected. We take your privacy seriously — we collect only the information we need to operate our platform, verify your identity, process your payments, and comply with applicable law.

We at 22 2d do not sell your personal data to third parties. We do not use your information to send unsolicited marketing unless you have opted in. We encrypt your sensitive data in transit and at rest, and we restrict access to your information to our staff and trusted processors who need it to serve you.

If you have questions about how we handle your data, or if you want to request access to, correct, or delete your personal information, contact our support team via the Help Center. We will respond to data requests within the timeframes required by applicable privacy law.

What Data We Collect on 22 2d

When you register for a 22 2d account, we collect your full name, email address, phone number, and Indonesian identity number (KTP). We use these identifiers to create your account, communicate with you, and verify your identity before you withdraw funds.

When you deposit or withdraw funds, we collect transaction data — the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), the amount, and the timestamp. This data is necessary to process your payments and reconcile your account balance.

When you place wagers on our platform, we log your betting history — which games you played, what markets you wagered on (Liga 1, Piala AFF, Champions League fixtures), bet amounts, outcomes, and timestamps. This data helps us detect fraud, resolve disputes, and comply with anti-money-laundering regulations. We also collect technical data — your IP address, browser type, device type, and app version — to improve platform performance and security.

How We Use Your Information

We at 22 2d use your personal data for specific purposes. Your identity information is used to verify your account, comply with KYC (know-your-customer) requirements, and prevent fraud. Your payment data is used to process deposits and withdrawals, reconcile your account balance, and detect unauthorized activity. Your betting history is used to settle wagers, respond to disputes, and comply with gaming regulations.

We use your email and phone number to contact you about account issues, important updates, and security alerts. We do not use your contact information to send marketing unless you have explicitly opted in to receive promotional messages. You can opt out of marketing communications at any time by contacting our support team via the Help Center.

We use technical data (IP address, browser type, device info) to troubleshoot platform issues, improve performance, and detect suspicious activity. For example, if we detect login attempts from multiple unusual locations, we may freeze your account temporarily to protect it from unauthorized access.

Third Parties and Data Processors

We at 22 2d may share your personal data with third-party processors who help us operate the platform. For example, we share payment data with payment processors to execute your deposits and withdrawals via mobile banking, bank transfers, and e-wallets. We share KYC documents with identity-verification services to confirm your identity. We share betting data with game providers to settle wagers.

All third-party processors are contractually required to keep your data confidential and use it only for the purposes we specify. We do not authorize processors to use your data for their own marketing or other purposes. We vet all processors to ensure they maintain similar security and privacy standards to our own. Some processors may be located outside your jurisdiction — this is necessary to operate a global platform.

Identity data

Name, email, phone, KTP number — used for account verification and KYC compliance.

Payment data

Deposit/withdrawal method, amount, timestamp — shared with payment processors to execute transactions.

Betting history

Games played, markets wagered, outcomes, amounts — used to settle bets and detect fraud.

Technical data

IP address, browser type, device info — used to troubleshoot issues and detect unauthorized access.

How Long We Keep Your Data

We at 22 2d retain your personal data for as long as your account remains open. After you close your account, we retain your data for a limited period to comply with anti-money-laundering regulations, respond to disputes, and defend against legal claims. Retention periods vary by data type and applicable law — for example, we may retain betting history for up to seven years to comply with gaming regulations.

If you request deletion of your data, we will delete or anonymize non-essential information as soon as practically possible. However, we may retain some data if required by law or if needed to resolve a dispute. If you have questions about data retention, contact our support team via the Help Center.

How We Protect Your Data on 22 2d

We use industry-standard encryption (TLS 1.2 or higher) to protect your data in transit between your device and our servers. Your sensitive data — identity number, payment information, betting history — is encrypted at rest using AES-256 encryption. Our servers are protected by firewalls, intrusion-detection systems, and regular security audits.

Access to your personal data is restricted to 22 2d employees and authorized processors who need it to serve you. All staff members are trained on data privacy and security, and we enforce strict access controls. We use multi-factor authentication to protect our internal systems.

No security system is perfect. If we discover that your data has been compromised — for example, if your account credentials have been stolen or an unauthorized person has accessed your personal information — we will notify you immediately and provide instructions on how to protect your account.

Your Rights and Data Subject Requests

You have the right to access the personal data we hold about you. You can request a copy of your data by contacting our support team via the Help Center. We will provide your data in a standard format within 30 days of your request (or as required by applicable law).

You have the right to correct inaccurate data. If you notice that your name, email, phone number, or other information is wrong, contact our support team and we will update it. You have the right to delete your data, subject to our data retention obligations — for example, we may need to retain your betting history for regulatory compliance.

You have the right to object to certain uses of your data — for example, you can opt out of marketing communications at any time. You have the right to request that we restrict how we use your data while you resolve a dispute. If you are located in a jurisdiction with data-privacy laws (such as GDPR), you may have additional rights — contact our support team to learn more.

Cookies and Tracking Technologies

We at 22 2d use cookies to personalize your experience on our platform. Cookies are small files stored on your device that allow us to remember your login status, your language preference, and your betting history. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them).

Most browsers allow you to control or delete cookies through your settings. If you disable cookies, some features of 22 2d may not work properly — for example, you may be logged out more frequently. We also use analytics cookies to understand how users interact with our platform (for example, which games are most popular during Liga 1 season or Piala AFF tournaments). We do not use this data to identify you personally — only to improve the platform.

Questions About 22 2d Privacy

If you have questions about how we handle your data, or if you want to exercise any of your data rights, contact our support team via the Help Center contact form. Provide your account email, a description of your request, and any relevant details. Our privacy team will respond within 30 days (or as required by applicable law).

Our support team offers English-language assistance. For urgent privacy concerns — for example, if you believe your data has been compromised — mark your inquiry as urgent and our team will prioritize your request. If you believe we have violated your privacy rights and cannot resolve the issue with us, you may have the right to file a complaint with your local data-protection authority.

Our Privacy Commitment

We at 22 2d are committed to protecting your personal data and respecting your privacy. We collect only the information we need, we keep it secure, and we use it only for purposes you would reasonably expect. We do not sell your data to third parties, and we do not use it for purposes you have not consented to.

This privacy policy may change from time to time as we improve our platform or comply with new regulations. We will notify you of material changes by posting an updated policy on our website and updating the effective date. Your continued use of 22 2d after changes become effective means you accept the updated policy.

For the full legal text of our privacy policy, or for specific data-subject requests, contact our support team via the Help Center. For account security guidance, visit our Help CenterFor our terms of service, see our Terms & Conditions